Shipping policy

Dispatch and Delivery

Spellkast Olfaktiv is operated by Studio Spellkast AB in Sweden.

Orders are normally prepared for dispatch within 1-2 business days. During holidays or busy periods, processing may take longer.

Available delivery destinations, shipping options and charges are shown at checkout. If delivery is not available for your address, please contact info@studio-spellkast.com before placing an order.

Estimated Delivery Times

After dispatch, estimated delivery times are:

Sweden: 1-2 business days
Other available destinations: 2-5 business days

Delivery estimates are not guarantees. Carrier disruptions, public holidays and customs processing may affect arrival times. If your order is delayed, contact us and we will help investigate.

Shipping Charges

Product prices include applicable VAT (tax). Shipping charges are displayed separately at checkout before you complete your purchase.

Order Tracking

If your selected shipping service includes tracking, we will send the tracking details when your order is dispatched.

Address Details

Please check that your delivery address and contact details are correct before completing your order.

If you notice an error, contact info@studio-spellkast.com as soon as possible. We will do our best to update the details before dispatch, but changes may not be possible once an order has shipped.

Perfume Delivery Restrictions

Perfume may be subject to transport restrictions. Available delivery services and destinations depend on whether the carrier can transport our products.

If a shipping restriction prevents us from fulfilling your order, we will contact you to arrange an alternative or a refund.

Damaged, Missing or Incorrect Deliveries

If your parcel arrives damaged, or an item is missing or incorrect, contact info@studio-spellkast.com with your order number. Where possible, include photographs of the packaging and affected products to help us investigate.

If tracking shows delivery but you have not received your parcel, please contact us so we can assist.

Uncollected or Undeliverable Parcels

If a parcel is returned to us because it was not collected or could not be delivered, contact us to arrange the next steps.

Any costs for resending or returning the parcel will be explained and applied only where permitted by law. Not collecting a parcel does not, by itself, constitute notice of withdrawal from your purchase.

Customs and Import Charges

For deliveries outside the European Union, customs duties, import taxes or clearance fees may apply. Where these charges are collected at checkout, they will be shown before payment. Otherwise, charges imposed by the destination country may be payable by the recipient.

Returns

For withdrawal, returns and refunds, please refer to our Refund Policy.

Customers are responsible for return postage for change-of-mind returns. This does not affect your statutory rights regarding faulty, damaged or incorrect goods. Contact us before returning perfume so we can provide suitable shipping instructions.

Contact

Studio Spellkast AB
Lotterivägen 33
129 32 Hägersten
Sweden
info@studio-spellkast.com

Last updated: 3 October 2026